36 Management Skills Application Exercises
- You might find it interesting to see how you approach conflict resolution. To do this, simply complete this self-assessment. When you are done, refer to Appendix B for scoring details.
What Is Your Approach to Conflict Resolution?
Instructions: Think of a typical situation in which you have a disagreement with someone. Then answer the following items concerning how you would respond to the conflict. Circle the number that you feel is most appropriate.
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Highly Unlikely |
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Highly Likely |
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1. I firmly push for my goals. |
1 |
2 |
3 |
4 |
5 |
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2. I always try to win an argument. |
1 |
2 |
3 |
4 |
5 |
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3. I try to show my opponent the logic of my position. |
1 |
2 |
3 |
4 |
5 |
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4. I like to discuss disagreements openly. |
1 |
2 |
3 |
4 |
5 |
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5. I try to work through our differences. |
1 |
2 |
3 |
4 |
5 |
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6. I try to get all concerns on the table for discussion. |
1 |
2 |
3 |
4 |
5 |
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7. I try to work for a mutually beneficial solution. |
1 |
2 |
3 |
4 |
5 |
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8. I try to compromise with the other person. |
1 |
2 |
3 |
4 |
5 |
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9. I seek a balance of gains and losses on each side. |
1 |
2 |
3 |
4 |
5 |
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10. I don’t like talking about disagreements. |
1 |
2 |
3 |
4 |
5 |
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11. I try to avoid unpleasantness for myself. |
1 |
2 |
3 |
4 |
5 |
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12. I avoid taking positions that may incite disagreement. |
1 |
2 |
3 |
4 |
5 |
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13. I try to think of the other person in any disagreement. |
1 |
2 |
3 |
4 |
5 |
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14. I try to preserve relationships in any conflict. |
1 |
2 |
3 |
4 |
5 |
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15. I try not to hurt the other person’s feelings. |
1 |
2 |
3 |
4 |
5 |
