End Notes

134 Daniel J. Canary and Susan J. Messman, “Relationship Conflict,” in Close Relationships: A Sourcebook, eds. Clyde Hendrick and Susan S. Hendrick (Thousand Oaks, CA: Sage, 2000), 261–70.

135 Matthew McKay, Martha Davis, and Patrick Fanning, Messages: Communication Skills Book, 2nd ed. (Oakland, CA: New Harbinger Publications, 1995), 48.

136 Maria Reese-Weber and Suzanne Bartle-Haring, “Conflict Resolution Styles in Family Subsystems and Adolescent Romantic Relationships,” Journal of Youth and Adolescence 27, no. 6 (1998): 735–52.

137 Allan L. Sillars, “Attributions and Communication in Roommate Conflicts,” Communication Monographs 47, no. 3 (1980): 180–200.

138 Allan L. Sillars, “Attributions and Communication in Roommate Conflicts,” Communication Monographs 47, no. 3 (1980): 180–200.

139 Kristen Linnea Johnson and Michael E. Roloff, “Correlates of the Perceived Resolvability and Relational Consequences of Serial Arguing in Dating Relationships: Argumentative Features and the Use of Coping Strategies,” Journal of Social and Personal Relationships 17, no. 4–5 (2000): 677–78.

140 Kathryn Dindia and Leslie A. Baxter, “Strategies for Maintaining and Repairing Marital Relationships,” Journal of Social and Personal Relationships 4, no. 2 (1987): 143–58.

141 Susan J. Messman and Rebecca L. Mikesell, “Competition and Interpersonal Conflict in Dating Relationships,”

Communication Reports 13, no. 1 (2000): 32.

142 Lionel Bobot, “Conflict Management in Buyer-Seller Relationships,” Conflict Resolution Quarterly 27, no. 3 (2010): 296.

143 Myra Warren Isenhart and Michael Spangle, Collaborative Approaches to Resolving Conflict (Thousand Oaks, CA: Sage, 2000), 26.

144 Deborah A. Cai and Edward L. Fink, “Conflict Style Differences between Individualists and Collectivists,”

Communication Monographs 69, no. 1 (2002): 67–87.

145 Gerrard Macintosh and Charles Stevens, “Personality, Motives, and Conflict Strategies in Everyday Service Encounters,” International Journal of Conflict Management 19, no. 2 (2008): 115.

146 Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 406–7, 430.

147 John Oetzel, Adolfo J. Garcia, and Stella Ting-Toomey, “An Analysis of the Relationships among Face Concerns and Facework Behaviors in Perceived Conflict Situations: A Four-Culture Investigation,” International Journal of Conflict Management 19, no. 4 (2008): 382–403.

148 John G. Oetzel and Stella Ting-Toomey, “Face Concerns in Interpersonal Conflict: A Cross-Cultural Empirical Test of the Face Negotiation Theory,” Communication Research 30, no. 6 (2003): 600.

149 Mararet U. Dsilva and Lisa O. Whyte, “Cultural Differences in Conflict Styles: Vietnamese Refugees and Established Residents,” Howard Journal of Communication 9 (1998): 59.

150 John G. Oetzel and Stella Ting-Toomey, “Face Concerns in Interpersonal Conflict: A Cross- Cultural Empirical Test of the Face Negotiation Theory,” Communication Research 30, no. 6 (2003): 603.

151 John Oetzel, Adolfo J. Garcia, and Stella Ting- Toomey, “An Analysis of the Relationships among Face Concerns and Facework Behaviors in Perceived Conflict Situations: A Four-Culture Investigation,” International Journal of Conflict Management 19, no. 4 (2008): 385.

152 John G. Oetzel and Stella Ting-Toomey, “Face Concerns in Interpersonal Conflict: A Cross-Cultural Empirical Test of the Face Negotiation Theory,” Communication Research 30, no. 6 (2003): 599–624.

153 Andrew Christensen and Neil S. Jacobson, Reconcilable Differences (New York: Guilford Press, 2000), 17–20.

154 Kristen Linnea Johnson and Michael E. Roloff, “Correlates of the Perceived Resolvability and Relational Consequences of Serial Arguing in Dating Relationships: Argumentative Features and the Use of Coping Strategies,” Journal of Social and Personal Relationships 17, no. 4–5 (2000): 676–86.

155 Andrew Christensen and Neil S. Jacobson, Reconcilable Differences (New York: Guilford Press, 2000), 116–17.

156 John M. Gottman, What Predicts Divorce?: The Relationship between Marital Processes and Marital Outcomes

(Hillsdale, NJ: Lawrence Erlbaum Associates, 1994).

157 John M. Gottman, What Predicts Divorce?: The Relationship between Marital Processes and Marital Outcomes

(Hillsdale, NJ: Lawrence Erlbaum Associates, 1994).

158 Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 408– 22.