End Notes

1 Frank E. X. Dance and Carl E. Larson, Speech Communication: Concepts and Behaviors (New York, NY: Holt,Reinhart, and Winston, 1972), 51.

2 Frank E. X. Dance and Carl E. Larson, Speech Communication: Concepts and Behaviors (New York, NY: Holt,Reinhart, and Winston, 1972), 55.

3 Frank E. X. Dance and Carl E. Larson, Speech Communication: Concepts and Behaviors (New York, NY: Holt,Reinhart, and Winston, 1972), 28.

4 Frank E. X. Dance and Carl E. Larson, Speech Communication:ConceptsandBehaviors (New York, NY: Holt, Reinhart, and Winston, 1972), 56.

5 Richard Ellis and Ann McClintock, You Take My Meaning: Theory into Practice in Human Communication (London: Edward Arnold, 1990), 71.

6 Claude Shannon and Warren Weaver, The Mathematical Theory of Communication (Urbana, IL: University of Illinois Press, 1949), 16.

7 Wilbur Schramm, The Beginnings of Communication Study in America (Thousand Oaks, CA:

Sage, 1997).

8 Dean C. Barnlund, “A Transactional Model of Communication,” in Foundations of Communication Theory, eds. Kenneth K. Sereno and C. David Mortensen (New York, NY: Harper and Row, 1970), 83–92.

9 Mark R. Leary, “Toward a Conceptualization of Interpersonal Rejection,” in Interpersonal Rejection, ed. Mark R. Leary (New York: Oxford University Press, 2001), 3–20.

10 Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 2.

11 Kipling D. Williams and Lisa Zadro, “Ostracism: On Being Ignored, Excluded, and Rejected,” in

Interpersonal Rejection, ed. Mark R. Leary (New York: Oxford University Press, 2001), 21–54.

12 Douglas K. Candland, Feral Children and Clever Animals: Reflections on Human Nature (New York: Oxford University Press, 1995).

13 Sharon Shalev, “Solitary Confinement and Supermax Prisons: A Human Rights and Ethical Analysis,” Journal of Forensic Psychology Practice 11, no. 2 (2011): 151.

14 National Association of Colleges and Employers, Job Outlook 2011 (2010): 25.

15 Brant R. Burleson, Sandra Metts, and Michael W. Kirch, “Communication in Close Relationships,” in Close Relationships: A Sourcebook, eds. Clyde Hendrick and Susan S. Hendrick (Thousand Oaks, CA: Sage, 2000), 247.

16 Erving Goffman, The Presentation of Self in Everyday Life (New York: Anchor Books, 1959).

17 .“About Image Consulting,” Association of Image Consultants International webpage, accessed June 3, 2011, http://www.aici.org/ About_Image_Consulting/Image_Consulting.htm.

18 Kipling D. Williams and Lisa Zadro, “Ostracism: On Being Ignored, Excluded, and Rejected,” in Interpersonal Rejection, ed. Mark R. Leary (New York, NY: Oxford University Press, 2001), 21–54. 19 Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 2.

20 Kathryn Greene, Valerian J. Derlega, and Alicia Mathews, “Self-Disclosure in Personal

Relationships,” in The Cambridge Handbook of Personal Relationships, eds. Anita L. Vangelisti and Daniel Perlman (Cambridge: Cambridge University Press, 2006), 421.

21 Brant R. Burleson, Sandra Metts, and Michael W. Kirch, “Communication in Close Relationships,” in CloseRelationships: A Sourcebook, eds. Clyde Hendrick and Susan S. Hendrick (Thousand Oaks, CA: Sage, 2000), 247.

22 Robert H. Gass and John S. Seiter, Persuasion, Social Influence and Compliance Gaining

(Boston, MA: Allyn and Bacon, 1999), 205.

23 Robert H. Gass and John S. Seiter, Persuasion, Social Influence and Compliance Gaining

(Boston, MA: Allyn and Bacon, 1999), 206.

24 Erving Goffman, The Presentation of Self in Everyday Life (New York, NY: Anchor Books, 1959).

25 Gunter Senft, “Phatic Communion,” in Culture and Language Use, eds. Gunter Senft, Jan-Ola Ostman, and Jef Verschueren (Amsterdam: John Benjamins Publishing Company, 2009), 226–33.