The Rhetorical Nature of Public Speaking
Learning Objectives
By the end of this section, you should be able to:
- Explain why presentations are essential in professional practice.
- Understand communication and public speaking anxiety and ways to decrease anxiety.
- Please describe how the modes of appeal can impact your presentation and make it more persuasive.
- Differentiate between written communication and a speech.
Public speaking is often imagined as standing behind a podium, addressing a large audience. While that traditional image has its place, organizational communication requires professionals to apply speaking skills in many everyday roles, often with higher stakes and more practical consequences. Whether leading a weekly team meeting, presenting a project update to upper management, or pitching an idea to external stakeholders, professionals must organize their thoughts, speak confidently, and adapt to diverse audiences.
In these contexts, the rhetorical skills of public speaking, clarity, audience awareness, persuasive structure, and confident delivery are essential. According to Barrett (2020), effective internal communicators must “speak with impact in meetings and briefings, not just on stage,” noting that concise, goal-oriented messaging is often more valued than formal presentation in workplace environments.
Additionally, organizational roles often require speakers to navigate informal power dynamics, respond to unscripted questions, and align messages with company values. These situations require verbal clarity and nonverbal presence, including maintaining a confident posture, making eye contact, and effectively managing tone (Guffey & Loewy, 2021).
Managers, project leads, and team members alike are expected to speak with strategic intent, especially when delivering reports, leading brainstorming sessions, or representing their department in cross-functional meetings. These everyday speaking tasks are, in essence, professional public speaking in action. They demand many skills emphasized in formal presentations, including message organization, vocal control, and the ability to adjust delivery based on audience feedback (Shockley-Zalabak, 2014).
To prepare for these realities, students should approach public speaking not as a one-time classroom performance but as a transferable skill that supports leadership, collaboration, and innovation across the workplace.
Professional Public Speaking
As a professional, you will make many speeches throughout your career, whether in meetings with coworkers and supervisors or pitches to potential clients. You may not be surprised to learn that public speaking is a crucial aspect of professional practice for many reasons. Oral presentations give you an opportunity to:
- Highlight, summarize, and adapt information for a specific audience
- Persuade, motivate, and engage your audience
- Demonstrate your credibility and commitment
- Earn a client’s or audience’s trust
- Create enthusiasm, momentum, and additional “buy-in” for a project or information
- Establish a common purpose or common ground with an audience
Do you notice what all of those bullet points have in common? Here’s a hint: the primary concern is not the need to transmit information. All of these points emphasize the importance of how we forge a relationship with our audience. In a professional context, this relational element is key. Of course, we want to pass on information, but when we are giving speeches, we need to do so in a way that allows us to connect with our audience and make them care about or relate to our topic. The modes of appeal are one of the ways to do this. The following chapters will walk you through the Plan, Produce, and Polish process for a speech. We will also examine how to design and deliver effective presentations that engage our audience.
In summary, do more than transmit ideas or information. Make an immediate connection with your audience. In public speaking, we can capitalize on the unique opportunity to energetically and enthusiastically promote a solution, idea, or proposal to an audience.
Overcoming Anxiety
Many students face anxiety about communication in general or public speaking situations. Decades of research conducted by communication scholars show that communication apprehension is common among college students (Priem & Solomon, 2009). Communication apprehension (CA) is fear or anxiety experienced by a person due to actual or imagined communication with another person or persons. CA includes multiple forms of communication, not just public speaking. Approximately 15 to 20 percent of college students experience high trait CA, indicating that they are generally anxious about communication. Furthermore, 70 percent of college students experience some trait CA, which means that addressing communication anxiety in a class like the one you’re taking now stands to benefit the majority of students (Priem & Solomon, 2009). Public speaking anxiety is a type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation (Bodie, 2010).
Speech Anxiety
Understanding how anxiety emerges is the first step toward adopting tactics that calm your nerves. As you watch the National Communication Association (NCA) video on public speaking anxiety, consider how you would explain anxiety to a friend, family member, or classmate.
Research on public speaking anxiety has focused on three key ways to address this common issue: systematic desensitization, cognitive restructuring, and skills training (Bodie, 2010). Communication departments are typically the only departments that address communication apprehension explicitly, which is essential as CA is “related to negative academic consequences such as negative attitudes toward school, lower overall classroom achievement, lower final course grades, and higher college attrition rates” (Allen et al., 1989). Additionally, CA can lead others to make assumptions about your communication competence that may be unfavorable. Even if you are intelligent, prepared, and motivated, CA and public speaking anxiety can detract from your communication and lead others to perceive you in ways you did not intend. CA is a common issue many people face, so you are not alone. Below are ten tips for reducing speaking anxiety.
Top Ten Ways to Reduce Speaking Anxiety
- Remember, you are not alone. Public speaking anxiety is common, so don’t ignore it—confront it.
- You can’t literally “die of embarrassment.” Audiences are forgiving and understanding.
- It always feels worse than it looks.
- Take deep breaths. It releases endorphins, which naturally fight the adrenaline that causes anxiety.
- Look the part. Dress professionally to enhance confidence.
- Channel your nervousness into positive energy and motivation.
- Start your outline and research early. Better information = higher confidence.
- Practice and get feedback from a trusted source. (Don’t just practice for your cat.)
- Visualize success through positive thinking.
- Prepare, prepare, prepare! Practice is a speaker’s best friend.
The Modes of Appeal & Your Speech
How can rhetorical theory help you connect with your audience and make them care about your topic? Once again, we will use the three modes of appeal (ethos, pathos, and logos) to help answer that question. Aristotle considered these three modes essential elements in a speaker’s arsenal. We will briefly review them now.
Ethos
Ethos refers to the speaker’s character and expertise. When you use ethos correctly, you are showing the audience that you are credible and that they can believe what you say. Tell the audience why they should listen to you to cover this element in your speech. You can do this by demonstrating your authority on your topic. For example, you could begin a persuasive speech on the dangers of drinking and driving with a short story about how you helped implement a “designated driver” program. This way, the audience will understand your relationship to the message and form a positive perception of you. If you are trying to persuade the audience to donate blood, your credibility on the subject may come from your studies in the medical field or from having volunteered at a blood drive.
Illianna – Ethos
In a speech about the benefits of playing video games, Illianna walks through three questions to determine her ethos.
- Does my content demonstrate an understanding of the audience’s needs?
- In general, Illianna’s presentation is about her hobby. Her research shows that video games offer benefits such as developing problem-solving and critical thinking skills, maintaining an active mind, and providing escapism. To establish her credibility, she must balance her enthusiasm for her hobby with the research she’s conducted. She can do this through her tone, body language, and use of detail. She realizes that one way she can establish her credibility is by discussing her experience with an injury that kept her bedridden for three months. Video games helped her through this tough time and kept her mind active. This tactic will help her create a personal connection with her audience and demonstrate why she believes it is an essential topic for them to be aware of.
- Am I meeting the presentation’s conventions?
- The primary purpose of the presentation is to persuade the audience to try a new hobby. Illianna will have to do more than convince them that video games are beneficial, as there is much societal push against them. Illianna also wants to ensure she is going deep enough with her argument. She will conclude her speech by discussing how her audience can strengthen their brains through various types of video games, provided she can offer a list of actions to take, such as accessible and available games on their phones that do not have a cost barrier. This will be much more persuasive.
- Is the information presented fair and complete?
- After thinking about her topic for some time, Illianna realizes she could easily miss the other side of the argument when persuading her audience, which would mislead them. She could do this by focusing only on the benefits of video games and ignoring issues of video game addiction, toxic online communities, and the encouragement of gambling behaviors in predatory companies. Sharing both sides of her argument, touching on the cons of video games and offering practical solutions to avoid those pitfalls, could help prevent her argument from being one-sided. This approach demonstrates that Illianna has considered a broad range of perspectives on her topic. Then, she can demonstrate specific games that align with the benefits of brain health.
Pathos
As you may recall, the term pathos refers to the use of emotion as a persuasive element, in addition to how a speaker connects to the audience. You have probably seen commercials on television for charities trying to raise funds for sick children or mistreated animals, complete with sad images and music; this is pathos at work. We don’t always make decisions based only on clear thinking. Words can move us, and a video clip or a piece of music is also an effective way of persuading the audience to take a particular action.
Illianna – Pathos
Illianna walks through the three questions to determine her pathos. It should be easy since she has already determined her audience’s needs by considering her rhetorical audience with Bitzer and how she will establish her credibility with ethos. Regardless, she still goes through the questions just to be sure.
- Does the quality of my research meet the audience’s expectations?
- Illianna is already planning to use her firsthand experience with overcoming depression following an injury through video gameplay as her hook to capture her audience’s attention. However, she doesn’t want to focus solely on personal experience. She knows her audience will want to hear data about how video games benefit the brain from researchers in the field. Since she already has information from several articles from mass communication, psychological, and medical journals, Illianna feels confident she will meet her audience’s expectations.
- Is the presentation designed to make it easy for the reader to understand?
- After reviewing some of her resources, Illianna feels a little overwhelmed. Several of her sources, especially those from medical journals, provide detailed information about how video games impact the body, using complicated terms she does not fully understand. She could elaborate on her speech, but then she realizes she doesn’t have much time. Her speech is only 5 minutes long, after all. Also, if she doesn’t understand that level of detail, how can she explain it to her non-expert audience? Illianna decides to focus on the most basic information, like the benefits and drawbacks of video games on the brain, how video games impact the body, and how the audience can take advantage of the science connecting video games to a stronger brain.
- Does credible evidence support claims?
- All of Illianna’s evidence will come from reputable research and medical organizations, including medical journals, so she’s well-equipped in that regard. However, how will she show this evidence in her speech? Unlike a written report, there won’t be a list of references at the end for her audience. This means she will have to mention the names of her sources in her speech. For example, she might say, “According to Dr. Jane McGonigal, author of Super Better: The Power of Living Gamefully, her research shows that the benefits of video games include…” Mentioning the researchers, organizations, or journals directly will help here. However, Illianna knows she’ll have difficulty keeping all those names straight, so she writes them down on a single note card to avoid forgetting. She makes the font nice and big to reference from a distance. This keeps her hands free to support her verbal message during the speech.
Logos
The term “logos” refers in part to the logic of your message. Your speech must be carefully organized, and facts and evidence must be presented to win your audience over using logic. Depending on the general purpose of your speech, particularly if its goal is to persuade, you may need to present an argument. To do this, logos is key. Think about what prosecutors do during a trial, particularly during closing arguments. This is the place for facts and reason. Prosecutors will argue that the scenario they have presented is the only logical interpretation of the evidence. To use logos effectively, incorporate expert testimony, statistics, and other reliable data, and show your points in a rational and orderly manner.
Illianna – Logos
Illianna is almost done. She feels like her speech is coming together. She goes through the final three questions to ensure her logos appeal is strong enough.
- Is the issue presented in a complete and balanced way?
- Illianna needs to consider that while there is evidence of the benefits of video game play, there is also evidence that shows the drawbacks. What matters here is that Illianna is not denying the evidence against video game play. Instead, she wants to ensure her audience has enough information to understand the scope of the research without being overwhelmed by the content.
- Does the presentation logically organize sections?
- After considering Bitzer’s constraints and using the speech outline provided by her instructor, Illianna feels she has a good structure for her speech. She knows she will open up by briefly sharing her own experience of using a video game to strengthen her mind during a tough time. Then, she will present the need to enhance the brain and explain how to satisfy that need with video games. She’ll then have her audience visualize what their world would look like with a sharper brain. This logical approach will culminate in a call to action that she can make at the end of five minutes.
- Is the argument positioned to recognize the audience’s concerns?
- Illianna knows from personal experience that not everyone is a gamer. She wants to leave the door open by addressing concerns about not understanding games, price as a barrier, and struggles with finding an interesting game. She will conclude her speech with a list of games that benefit the brain, rather than promoting a specific game. As she develops the list, she will ensure that each game does not have a price barrier, is available on multiple devices, and will make accessing the game easy with accessible links and QR codes. By including that content, she will empower her audience.
Exercise: The Modes of Appeal and Your Speech
As a review, watch the video below on how the modes of appeal can be used to plan a speech. Select a speech from this or another class to bring each appeal to life. Afterward, answer the questions below:
- What specific ethos appeals will you use in your speech? How will these appeals establish your goodwill, good judgment, and good character?
- What specific logos will you use to appeal to your audience? What research must you do to have sufficient evidence to support your claims? What structure will be the most persuasive?
- What specific pathos appeals will you use to connect your audience to your topic and the action it entails? What audience needs, values, and expectations will you appeal to? What emotional appeals will you use?
Key Takeaways
- You will give many oral presentations throughout your career. However, these presentations should do more than transmit information. They should also connect with an audience and make them care about or relate to a topic.
- Applying rhetorical theory can strengthen your speaking skills in any professional setting.
Attribution
This chapter is adapted from “Professional Communications” by Olds College (on Open Library). It is licensed under Creative Commons Attribution 4.0 International License and Psychology, Communication, and the Canadian Workplace Copyright © 2022 by Laura Westmaas, BA, MSc is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
the receiver or receivers of a message
Aristotle's means for persuading an audience. The modes are ethos, pathos, and logos
is fear or anxiety experienced by a person due to actual or imagined communication with another person or persons.
a type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation.
a rhetorical appeal that addresses the values of an audience as well as establishes authorial credibility/character
a rhetorical appeal that tries to tap into the audience's emotions to get them to agree with a claim
a rhetorical appeal that requires the use of logic, careful structure, and objective evidence to appeal to the audience
the attitude of a communicator toward the message being delivered and/or the audience receiving the message
an audience that can take action to solve a problem and can be persuaded by the rhetor to take action